Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. WestJet has started to provide refunds to the original form of payment for guests with flights that were cancelled by WestJet due to the COVID-19 pandemic.. We are contacting eligible guests with the option to request a refund to original form of payment, instead of the Travel Bank credit they received when their flight was cancelled by WestJet. You’ll will have your temperature taken before your flight and be given disinfectant wipes as you board the aircraft. To limit shared touch points along your journey, we’ll ask that you handle your own baggage. There is a similar online portal, through DynaLIFE, for people travelling to Hawaii from Alberta, which costs $150.. Passengers in rows 15-21, seats A, B, C are asked to call 811 for advice. WestJet becomes first national carrier in Canada to voluntarily provide refunds to original form of payment. Across your journey you’ll see WestJetters wearing personal protective equipment and masks suited to their roles. Transport Canada requires all guests 6 years of age or older to wear a face covering. We'll redirect you to the home page of the country/region site you choose. Canada's testing requirement for entryView all travel advisories. Transport Canada listed physical distancing among the key ways to help prevent the spread of the virus in a guide issued to the aviation industry in April. A warning of possible COVID-19 exposure has been issued for WestJet Flight 248 from Toronto at 9 a.m. on Dec. 26, arriving in Halifax at 12:30 p.m. Air Travel forums . Guests seated in Business and Premium will receive a snack and bottled water on all flights. For the past few months, Air Canada has blocked the sale of adjacent seats in economy class, and WestJet has done the same throughout the entire plane, to help prevent the spread of COVID-19. Your travel journey and the steps we’re taking to keep #SafetyAboveAll will look similar whether you’re flying with us to a sunny destination like Cancun, or within Canada. WestJet has also implemented other measures to assist in the safety of guests and crews including enhanced physical distancing where the middle seat on our Boeing 737s and 787 aircraft and every other seat on our Bombardier Q400 are unavailable to book and left empty during travel. Air Travel forums . However Joseph Allen, director of the Harvard public health school's Healthy Buildings program, said the HEPA air filters used on most planes effectively control airborne bacteria and viruses. For full details on what is or isn’t covered, read: Summary of Coverage. Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, … Masks with an exhalation vent are not acceptable. The federal government called the decision by WestJet "unfortunate" and said it continues to analyze the impact of COVID-19 on the air sector and possible means of recovery. Children ages 2 to 5 are encouraged to wear a mask at all times. The browser you are using is not supported. WestJet Flight 232 left Calgary on Sept. 7 en route to Halifax. NOTE: Starting November 2, we’re suspending operations to Moncton, Fredericton, Sydney, Charlottetown and Quebec City and significantly reducing service to Halifax and St. John’s. Each seat features a screen and access to a large number of major networks through a major television satellite network. We won’t be serving drinks or food on flights under 60 minutes, so stay hydrated and enjoy a meal before heading to the airport. Guests originating in British Columbia, Ontario and Alberta travelling on a WestJet operated flight to Hawaii can now get tested for COVID-19 prior to departure, eliminating quarantine time upon arrival. We recommend checking in online or with the WestJet app 24 hours before your flight to help ... a member of your flight crew will also provide a disinfectant wipe to use as you board for freshening your seat area. Refunds are still permitted inside of 24 hours from original booking. WestJet retreats on labour code exemption that would facilitate mass layoffs, Canada's airlines ease into expanded summer service with added safety protocols, CBC's Journalistic Standards and Practices. ): o Seat fees canbe refund ed to a WestJet Travel Bank and available for future use for 24 months. WestJet Airlines and Air Canada are set to resume selling middle seats on aircraft, ending a health and safety measure enacted during the COVID-19 pandemic. WestJet blames ‘volatile’ demand for seats and uncertainty caused by government travel restrictions and COVID-19 advisories We’ve collaborated with testing partner LifeLabs in British Columbia and Ontario to offer State of Hawaii-approved pre-departure testing. I’m trying to figure out if the bathrooms right behind premium are for the economy section or the premium. Operations WestJet update on London, Gatwick operations. For the safety of all our guests and crew, we have enhanced our screening at boarding. View domestic schedule. Earlier in the day from Edmonton to Vancouver we had over 100," said WestJet flight attendant Chris Rauenbusch, president of CUPE Local 4070. Coronavirus and business. Read more: All the potential COVID-19 exposure sites in Nova Scotia over the past 14 days The safety of our guests and WestJetters has and continues to be our top priority. All other passengers on this flight should continue to self-isolate as required and monitor for signs and symptoms of COVID-19. Travellers with elevated temperatures will not be permitted through security at select Canadian airports. Over the past 10 months, both domestic carriers, Air Canada and WestJet, citing low travel demand due to COVID-19 restrictions, have slashed passenger … The middle seat on our Boeing 737s and 787 aircraft and every other seat on our Bombardier Q400 has been made unavailable to book to ensure our guests and crew can continue to fly safely and have more space to adhere to social … With fresh air introduced into the cabin every 2-3 minutes and hospital-quality filters, you can have peace of mind as you fly with us. In recognition of this, we have reassessed our policy to incorporate the following changes to give comfort to those who are concerned: As a reminder, we have extended our vouchers so that they can be used for up to 24 months. The Nova Scotia Health Authority is warning Nova Scotians of a potential COVID-19 exposure on a Calgary flight. WestJet technicians created way to protect areas susceptible to hail, such as critical flight controls and spoilers, by covering them with hockey puck board, as shown on the aircraft wings. In today’s climate, that means working together to make sure we can all travel safely. Canada's testing requirement for entry Special meals are available in all cabins, but only on flights between Canada and Europe, serviced by our Boeing 787. As a result of the coronavirus COVID-19 situation, refunds to original form of payment are limited at this time. WestJet announces cuts affecting the equivalent of 1,000 full-time positions and says the government hasn't done enough to help a flailing but necessary industry. There’s been little indication from Canada’s government for a time to ease or change strict travel restrictions that have been in place since Mar-2020, when the COVID-19 virus began spreading rapidly worldwide. WestJet … Dec. 16: WestJet Flight #3323— Dec 16: WestJet 3290, Prince George to Vancouver Dec. 15: WestJet Flight #129 — Calgary to Vancouver, rows 1-4 Dec. 15: … This applies to all WestJet air-only, Group claim bookings and contracted/private fare bookings. The browser you are using is not supported. Airport transfer. 1 Alberta Covid Testing. Please see our, To use WestJet.com, you agree to the website, see which seats are occupied and select or change your seat, IATA – Air transport & communicable diseases, Change/cancel or reserve your seats online   >, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights, The installation of HEPA filters to help clean recirculated air (all WestJet aircraft are equipped with HEPA filters and fresh air is introduced every 2-3 minutes), The direction of airflow from ceiling to floor reduces the forward and backward movement of air. Our teams have been working diligently to implement over 20 new processes and measures across your journey with one goal in mind – Safety Above All. The situation continues to change day-to-day. Calgary-based WestJet says it will indefinitely suspend flights to a number of eastern Canadian cities in early November, citing the reduced demands for flights due to COVID-19. Get notified by e-mail when a reply is posted. Air Canada and WestJet are ending their seat distancing policy. Operations WestJet update on London, Gatwick operations. Canada's testing requirement for entry View all travel advisories. You’ll need to bring a face mask or covering with you to wear throughout your travel journey. This is why we are adopting the IATA’s guidance for global aviation health and safety and implementing its recommendations with respect to seat distancing effective July 1, 2020. If you need to travel right now, we want you to know exactly what you can expect. Operations WestJet update on London, Gatwick operations. Amazon is buying four jets from WestJet and seven from Delta as the e-commerce giant moves to beef up its delivery fleet at a time when passenger jets are no longer so in demand. Becky Pokora Advisor Contributor. WestJet Airlines and Air Canada are set to resume selling middle seats on aircraft, ending a health and safety measure enacted during the COVID-19 pandemic. Box 500 Station A Toronto, ON Canada, M5W 1E6. CALGARY -- In response to changes with international travel guidelines, both Air Canada and WestJet have announced the removal of seat distancing … Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. It is in the interest of all of Canadians to prevent the spread of the Coronavirus. Transport Canada listed physical distancing among the "key points" in preventing the spread of the virus as part of a guide issued to the aviation industry in April. Another exposure may have occurred on WestJet flight WJ 254 on Oct. 30 from Toronto to Halifax, according to health officials. But from Vancouver just now I brought in 65. Southwest Airlines ® is aware that government mandates have resulted in restrictions on air travel due to the ongoing coronavirus (COVID-19) pandemic. Make sure you have plenty of time in case there are delays and stay home if you're not well. This report is based on an interview with Ed Sims, WestJet CEO, presented at CAPA Live on 14-Oct-2020. As a result of the coronavirus COVID-19 situation, refunds to original form of payment are limited at this time. Contributor Group . As a global airline in a global sector, we are committed to ensuring our protocols are consistent with the best practices and advice available to us from around the world. A face covering is required for you to board an aircraft in Canada. While I wasn’t able to attend in person due to the coronavirus, WestJet gave a virtual tour of the new space. Refunds are still permitted inside of 24 hours from original booking. The first exposure notice is for WestJet flight 228 between Calgary and Halifax. Travelers can sit back and relax and watch television. Delay returning to childcare programs, K-12 schools or post-secondary institutions and other setting restrictions. They have also implemented enhanced aircraft cleaning and scaled back their in-flight service in late March, cutting out hot drinks, hot meals and fresh food. WestJet Flight 248 travelling on Dec. 26 from Toronto (9:00 a.m.) to Halifax (12:30 p.m.). In addition, we’ve increased the frequency of our cleaning and sanitization measures and implemented new technologies like fogging to disinfect touchpoints onboard. Advisor. Amazon is buying 11 used Boeing 767-300 jets from Delta and WestJet as part of its rapidly expanding air cargo operation, the first time it has … Passengers in rows 1-4, seats A, B, D, and F are asked to continue to self-isolate and monitor for signs and symptoms of COVID-19. It is a priority for CBC to create a website that is accessible to all Canadians including people with visual, hearing, motor and cognitive challenges. All WestJet aircraft are equipped with an industry-leading air circulation system containing a HEPA filter, similar to what’s used in hospitals. Check in online or download our app to check in on your device to limit contact with surfaces throughout your journey.​. WestJet also asks that guests adhere to the following guidelines, while boarding and on our aircraft: Keeping … Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. Rules for travel are different in each province. Read our community guidelines. Canadian airline WestJet has been upping its profile in a big way in recent years. WestJet Agent, My Trips, Travel Support Team, etc. WestJet introduced Seat Distancing on April 1, 2020 and was the first national airline in Canada to introduce guaranteed social distancing on board the aircraft. All other passengers on this flight should continue to self-isolate as required and monitor for signs and symptoms of COVID-19. Passengers in rows 1-4, seats A, B, D, and F are asked to continue to self-isolate and monitor for signs and symptoms of COVID-19. In line with federal directives, Air Canada and WestJet conduct pre-boarding temperature checks and require masks on board. "Operators should develop guidance for spacing passengers aboard aircraft when possible to optimize social distancing," the document states. But even though we’ll be wearing masks, we’ll be smiling and greeting you just like before. On flights over 60 minutes, food and drinks will be provided. We will share more information as we have it here on our COVID-19, domestic and international schedule pages. Audience Relations, CBC P.O. WestJet will remove approximately 30 per cent of its currently planned February and March capacity from the schedule, a more than 80 per cent reduction year over year. 1:39 How to stop travellers from spreading COVID-19 when they are getting on a flight Global News is tracking reported potential COVID-19 exposures on … The WestJet Group of Companies today announced it will begin providing refunds to original form of payment for those guests with flights cancelled by WestJet and Swoop, from any time period, for any fare including BASIC FARE as a result of the COVID-19 pandemic. * Change/cancel policy. Here’s a look inside the all-new Elevation Lounge at YYC. Your message. This is to ensure their safety as well as the safety of their families, and the guests they look after every day. IATA called last month for an end to in-flight physical distancing rules, proposing a range of measures including some that run counter to federal government policies. Even though I wasn’t physically there, the tour of this brand-new lounge got me excited at the prospect of flying long-haul once again — and for the future of WestJet. WestJet Flight 248 travelling on Dec. 26 from Toronto (9:00 a.m.) to Halifax (12:30 p.m.). The notice applies to passengers in rows 6 to 12 seats DEF. Airlines around the world have started getting rid of middle seats to help limit the spread of COVID-19. Master List Of U.S. IATA’s guidance supports the removal of seat distancing as the following protections are provided in the cabin: The installation of HEPA filters to help clean recirculated air (all WestJet aircraft are equipped with HEPA filters and fresh air is introduced every 2-3 minutes) The physical barrier of seat backs asap ticket service 6:52 pm; How Often Do Airlines Change Their Flights? Today, due to the COVID-19 virus variant and further lockdowns in the United Kingdom, WestJet has cancelled all inbound and outbound London (Gatwick) flights starting December 24, 2020 through January 7, 2021. "It doesn't get much worse than this.". COVID updates. Refunds are still permitted inside of 24 hours from original booking. "WestJet was only carrying about 20 to 30 passengers a day on a (76-seat) Q400, which is impossible to make money. WestJet has released seating details surrounding passengers who have recently tested positive for COVID-19, as well as the dates and flight numbers that are impacted.. Case 1: The airline’s most recent case of the illness has been confirmed by the Public Health Agency of Canada to be a guest who flew London Gatwick to Toronto on WestJet Flight 4 on March 11. WestJet Airlines is slashing 12 per cent of its seat capacity and freezing its spending and hiring as the COVID-19 outbreak reduces demand for air travel. Ask a question Recent Conversations. Air Canada and WestJet are ending their seat distancing policy. As Canada's two largest airlines move to end so-called seat distancing, travellers have mixed feelings about stepping on board an aircraft in the age of COVID-19. COVID-19 refund policy . We continue to adjust our flight destinations and frequencies to meet demand and the changing COVID-19 environment. The safety of our guests and crew will always be our number one priority. Since the onset of the COVID-19, our teams have been working around the clock to develop and implement new procedures and cleaning protocols to keep you and our crew safe. This applies to all WestJet air-only, Group claim bookings and contracted/private fare bookings. The carriers said Friday they will revert to health recommendations from the United Nation's aviation agency and the International Air Transport Association (IATA) trade group. 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