You can also get a refund of your pay as you go credit, season tickets and any deposit paid on your Oyster card by submitting a "product refund" request from your online TfL account. You can reach TFL customer service by calling 0343 222 1234. Since 22 December 2019 we have refunded 461,867 Oyster cards in Use this number for Oyster Card enquiries, bus times, train times and refunds. Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. Top up online, see your journey and payment history and apply for refunds 1. A response will be sent to you by 21 February 2020. Oyster Photocard 3,403,528 I claimed to refund my Oyster card and got an email that says my Oyster card refund has been processed. A site to help anyone submit a Freedom of Information request. Alternatively, post your Oyster card, with a covering letter explaining what you would like, to: Oyster Refunds, 4th floor Yellow Zone, 14 Pier Walk, North Greenwich, London SE10 0ES . Touch your card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions (available in different languages). Could you provide the number of Oyster Cards that people refunded from 2010 till the latest recorded date? Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. Could you provide the number of Oyster Cards that people refunded from 2010 till the latest recorded date? required to spend determining whether we hold the information you are You can't pause your season ticket. Tag: oyster card refund contact number. If they can be refunded, could you list out how many "pieces" of them are refunded in 2010 till the latest recorded date? The ticket machine will dispense a refund … 4th Floor refunds oyster-card. You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines. Also on this site. You can use this money for other services on the website or even ask for refund to your bank account. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. Email address: Password: Submit. To apply over the phone, call TfL customer services on 0343 222 1234 (this costs the same as a normal 020 number) with your Oyster card details. If you are confused about the Oyster or contactless statement you receive when you buy a ticket you can call TfL’s helpline, on 0343 222 1234 (between 8am and 8pm). to you elsewhere. image caption Passengers will be able to claim refunds online later this year Passengers who have been overcharged on their Oyster card will soon be able to claim a refund online. is a registered charity in England and Wales (1076346) from 2010 till the latest recorded date? Touch your card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions (available in different languages). (05798215). We only hold the last 8 weeks worth of data on the number of Oyster cards refunded. 3. Tap that Oyster Card. Becontree Heath bus stand, Wood Lane, Barking, Essex. If they can be refunded, could you list out how many of them are refunded in 2010 till the latest recorded date? request will depend on when we receive satisfactory additional information Not clear on what is the best deal on transportation... Was reading on Oyster card. After that your oyster card will not work anymore and instead of money on your oyster card you have your money on your newly created web account. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. http://www.tfl.gov.uk/corporate/transpar... https://tfl.gov.uk/fares/refunds-and-rep... Upto date of New/Stolen/Lost/Failed Oystercards. or it's just for normal Oyster Cards? If we hear nothing further from you by 11 February 2020 your response will You need to apply within eight weeks of your last journey and you need to supply your Oyster card number, bank sort code and account number. [1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you. Take your card to a Visitor Centre 2. or it's just for normal Oyster Cards? Go balance remaining on the card, or do you mean a refund of the Oyster looking for. Help us protect your right to hold public authorities to account. period you are interested in, and any other details you think might help a copy of the response to you before it is published on our website. Thank you for your request received by us on 16 January 2020 asking for On a Visitor Oyster, the refund would be just less than £10 even though you paid the same extra £5. You can see the refunded amount due on the screen before finalising your request. Oyster is a blue, credit-card-sized … Posted on April 12, 2018. Cancel Online. You can reach TFL customer service by calling 0343 222 1234. Use a Tube station ticket machine for balances up to £10 3. I’m seeing conflicting info about being able to … Once you have arrived there is literally no need for a vehicle thereafter. information about Oyster card refunds. like to re-use any of the information we have disclosed. "Visitor Oyster Card" and "The London Pass" did people get from 2010 till Oyster Card (Retail) 36,156,234 This can leave students at a considerable disadvantage (adults receive replacement card and existing travel). Visitor Centre, to get a refund of any remaining credit. concisely as you can, specifying the types of document that you are The table below contains the data for customer Oyster cards issued between including operational performance, contracts, expenditure, journey data, Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. The cheapest way to travel around London on the bus, Tube, tram, DLR, London Overground and most National Rail services is to use a smartcard ticket. Waterloo Underground station, York Road, London, SE1 7ND. Posted on April 12, 2018. To enable us to assist with your request, please can you clarify what you 1. Read our top frequently asked questions about how to travel around London to make sure you pay the right fare. Unfortunately, from the description provided, we are unable to identify How do they make payment to my account? This involves providing the Oyster card number and the relevant journey details; further journeys appearing on the card are helpful to validate the user's claim. information about Oyster card refunds. When we left the UK, we were unable to go to any of the "Visit Britain" stores for refunds since all the stores were closed on our date of departure. I don't see any of this as a scam. 2. Credit to your Oyster card. Run by Volunteers and powered by Alaveteli. Your questions We got back from our trip last week and have a decent amount of money left on our Oyster Cards. BUT I think I never provide my credit information on the website. it would require the creation of new information or the provision of a mean by “refunded” – i.e. refunded when they are no longer needed? In accordance with section 21 of the FOI Act, we are not obliged to supply If your card gets lost or stolen, call the lost Oyster contact number to alert them immediately. Refunds & replacements; Oyster; Car clubs; Home; Contactless and Oyster. The machine did all the work and helped me get my cash. If possible, could you list out how many types of Oyster Cards and how much they are refunded each year? Or send your Oyster card, telephone number, email address and photocopied proof of name and address to TfL: Oyster Refunds 4th Floor 14 Pier Walk North Greenwich London SE10 0ES. Oyster and contactless cards. What contactless is and how to use it. We can refund up to £50 back to your Oyster card as pay as you go credit; Web account credit. 1. Your refund is … Forgot your password? do not hesitate to contact me. the information you require. You can take your Visitor Oyster card to a . In other words, if you have just less than £10 on a regular Oyster your refund at the ticket machine would be just less than £15 and the card would then never work again. The user will be asked to nominate and make a journey from a specific Tube, DLR, London Overground or National Rail station, or Tram stop. To ensure smooth service by all mediums of transport, it provides its customers with Oyster cards. If you have less than £10 on the card you will be fully refunded including any deposit made on the card. This website and any 0843 telephone numbers therein are operated by e-Call Connect Ltd and is not … Oyster Bay Shoreline Park is 5 minutes’ walk away. If you have £10 or less pay-as-you-go credit, you can get a refund at tube station ticket machines. If this is not the information you are looking for, or if you are unable everything is within walking distance. the time of your request. You can apply for a refund by calling 0343 222 1234 with your Oyster number and bank details. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. We do not hold date for Getting Your Oyster Card Refund. mySociety governance and our financial performance. At stations. Sign in Enter your login credentials. Cancel Online. Select ‘Oyster Refund’ and follow the on-screen instructions, … Oyster Card usage all products incl contactless payment, All possible PAYG single fares with travelcards. If you live outside the UK and have left the country, it’s still … Jump to bottom. 1 – Unused credit refunds at Visitor Centres. Contact us about contactless, TfL Customer Services We will not publish your name and we will send Oyster Card refund . If you've left London and live abroad Get a refund by phone. Contact us about Oyster There is a full a kitchenette with a microwave and a refrigerator. Once you're signed in to your account you just need to select your Oyster card, click on 'apply for a product refund' and follow the instructions. TFL Customer services – 0343 222 1234. Posted on April 12, 2018. There are a number of convenient and easy ways to pay for your journey when travelling on the London transport network. TfL’s Oyster section has information on how you can get a refund of your deposit and unused Pay As You Go (PAYG) credit if you no longer need it. Please note that the 20 working day deadline for responding to your There are three ways in which you can use to obtain the money left on your Visitor Oyster card: Refunds at London Underground station ticket machines – You can get up to £10 refunded from your Visitor Oyster card at the Tube station ticket machines – Touch your card on the yellow card reader on the ticket machines available at the Tube stations. 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