When we arrived at the resort, we were seated in a Cafe with a # - it was a busy check in day. I stayed for a total of 8 days, 7 nights. We strongly appreciate that you have noticed and praised our commitment to the security measures implemented by the hotel, today more than ever it is very important to comply with the Covid-19 protocols required by the local authorities in favor of both our dear guests and our collaborators, it is the only way to safely contribute to business continuity. Está en nuestra selección para Cancún El Majestic Elegance Costa Mujeres - All Inclusive está ubicado en Cancún, a 15 km de la estación de autobuses de Cancún, y ofrece alojamiento, restaurante, aparcamiento privado gratuito, piscina al aire libre y centro de fitness. The service by the beach is impeccable and I was well taken care of by Carlos everyday. Majestic Elegance Costa Mujeres Costa Mujeres Cancun All Inclusive - Costa Mujeres, Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. It was late and we were hungry so we decided to try and make the best of it. Maria the hostess was also very pleasant and so were Hector and Manual (waiters). Dress code applies. So, we spent the night between 2 bars and our smelly room. Complimentary late check-out (based on availability). We received lousy service in the Steakhouse, and the manager had to take over. Together they provide an exotic setting for a range of events from conferences & product launches, seminars and Exhibitions to Theme Nights and Gala Diners. Access to 14 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+). more. Our professional and friendly conference staff will take care of every aspect of your event on site and will provide logistic consultation. I will say that our check-in process wasn't the greatest but we just grabbed a drink and waited until we were able to be assisted. Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning. INCORRECT DATE. The mold caused both of our allergies to flair up - and the mildew smell in the CLUB area was so overwhelming. The bottom line is, if you have a problem at this resort in Mexico, there is no corporate hotline or direct access to a customer service manager to fix it and make sure that your vacation is not totally ruined. On behalf of the entire Majestic family, we reiterate our sincerest apologies for the situation and hope that our hotel will be of your interest in a forthcoming vacation, allowing us to change your perception and offer you a true Majestic experience. Away from all of the pools and bars. Access to the facilities and service of the Family Section (All Ages). Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Great stay and will come again. Own or manage this property? What are some of the property amenities at Majestic Elegance Costa Mujeres? Book a vacation package at Majestic Elegance Costa Mujeres in Playa Mujeres, Mexico. We ended up with a plunge pool suite on the club side and it had the most beautiful views! General Manager. Total number of Pools through the resort (17), plus (8) integrated Jacuzzis. Date of arrival. So when she got there 6 hours later, everyone was confused and could not check her in. However once it arrived it was hot and good:) I highly recommend this resort if you're looking for a place to relax and unwind. The Elegance Club has a total of 383 rooms divided in the following categories: The Elegance Club (Adutls Only 18+) section is separated from the main resort by a “natural fence”, which will ensure the privacy of those guests who are enjoying the pools or other areas of the Club section. Guests at the accommodations will be able to enjoy activities in and around Cancún, like windsurfing. Welcome cocktail and refreshing towel upon arrival. We have been to many all inclusives and this one stacks right up with the bunch for being great. ft, Junior Suites with outdoor Jacuzzi and lounge bed. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Finally, after almost an hour of round and round circles they offered us an "upgrade". Number 0 Persons 0 Rooms Occupation is incorrect. We stayed in the elegance club swim up suite in building 4. Within one hour- he had our reservations made, bottle service and mixers sent up, towels and a hydrotherapy massage at the spa booked. The temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to 91° from April to Sept. First and foremost, the management/ownership does not care about customer service and after a month of our travel agent and company fighting, we have not been offered satisfactory options to EVER want to stay here again. The resort is only 2 years old! There are 7 restaurants on site. Book a vacation package to Majestic Elegance Costa Mujeres in Cancun. I am including a photo. This is by far my favorite resort! 42-inch plasma televisions come with satellite channels. Two exclusive oceanfront lounges with concierge services, library and table games. I want to say thank you so much to Marcela from the lobby bar and Alejandro from the italian restaurant for truly above and beyond great service. The room reeks of mold and fungus, the tile is moldy and the "pool" is a private hole filled with cold water that connects to nothing. INCORRECT DATE. Two words “Sophisticated and luxurious”, offer a perfect description of this beachfront resort. Regards, Gerardo de Groot. Uh - NO! There are more places to choose from in the Playa Mujeres area. With the best in accommodations and onsite amenities combined with the natural scenery of an exclusive new beach, Majestic Elegance Costa Mujeres weddings create a romantic and unforgettable experience to be enjoyed with friends and … At the Elegance Club we offer the Majestic Supreme Service, a variety of upgraded amenities and services only for the Club Section, some of these amenities include: Private and personalized check in/out will be done at a private area located in the Upper Floor. Located in the coveted Playa Mujeres area just north of Cancun, this all-inclusive resort features spacious suites, butler service and separate sections for families and adults. This room was even more moldy and rotten smelling and since no pools are heated here, there is no using the private pool. Surely all your words will be shared with all our staff, especially with Vega, Carlos, Marcos, Diana, and Sergio so that they continue to do as well as they have done so far. Modern gym with cardiovascular equipment and weights, plasma TV’s, showers, music and air conditioning. What food & drink options are available at Majestic Elegance Costa Mujeres? That's right, they decided to have My husband and my Best Friend share a room. Is above average along the lines with two $ $ restaurants pm to am!, the 3 of them rescued our vacation truly been great integrated Jacuzzis day ask... December trip to the Majestic improve and offer a perfect description of beachfront! 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